1. Information We Collect
1.1 Personal Identification Information
When you register a 7jli account, we collect personal identification information necessary to verify your identity, comply with Know Your Customer (KYC) and Anti-Money Laundering (AML) regulations, and provide our services. This includes: full legal name as it appears on government-issued identification; date of birth to verify you meet the minimum age requirement of 21 years; residential address including street, barangay, city, province, and postal code; valid email address for account communications; Philippine mobile phone number for account verification and two-factor authentication; government-issued identification documents (passport, driver's license, UMID, Philippine national ID) during KYC verification; proof of address documentation (utility bills, bank statements, government correspondence dated within three months).
1.2 Financial and Transaction Information
To process deposits and withdrawals, 7jli collects financial information including: payment method details such as GCash mobile number, Maya account information, bank account numbers and names for BPI, BDO, UnionBank, and other supported Philippine banks; cryptocurrency wallet addresses for USDT TRC20 transactions; transaction history including deposit amounts, withdrawal requests, dates, times, and payment method used; source of funds documentation when required for large transactions or suspicious activity investigation as mandated by Philippine AML regulations.
1.3 Gaming and Betting Activity
7jli automatically collects information about your gaming and betting activities to provide services, detect fraud, ensure responsible gaming, and improve platform performance. This includes: betting history including wagers placed, games played, bet amounts, odds, outcomes, and timestamps; account balance, winnings, losses, and bonus fund activity; gameplay patterns and session duration for responsible gaming monitoring; IP addresses and geolocation data to verify you are physically located within the Philippines during gaming sessions; device information including device type, operating system, browser version, and screen resolution.
1.4 Communication and Support Records
When you contact 7jli customer support via live chat, email, or phone, we collect and retain records of your communications including: the content of your inquiries and our responses; support ticket history and resolution details; feedback, complaints, or suggestions you provide; recordings of phone calls for quality assurance and training purposes, with your consent where required by Philippine law.
1.5 Technical and Usage Data
7jli automatically collects technical information when you access our platform through cookies, log files, and similar tracking technologies. This includes: IP address and geolocation data; browser type, version, and language settings; referring and exit pages; date and time of access and session duration; pages viewed and links clicked within the platform; device identifiers and mobile network information; cookies and similar technologies as described in our Cookie Policy.
2. How We Use Your Information
2.1 Account Management and Service Provision
We use your personal information to create and maintain your 7jli account, process your registration, verify your identity through KYC procedures, authenticate your login credentials, manage your account settings and preferences, and provide access to casino games, sports betting markets, and platform features. This processing is necessary for the performance of our contract with you and to comply with legal obligations under Philippine gaming regulations.
2.2 Payment Processing and Financial Transactions
Your financial information is used to process deposits to your 7jli account via GCash, Maya, bank transfer, or cryptocurrency; execute withdrawal requests and transfer winnings to your designated payment method; maintain accurate transaction records for accounting and audit purposes; detect and prevent fraudulent transactions, money laundering, and other financial crimes; comply with Philippine AML regulations and reporting requirements to the Anti-Money Laundering Council (AMLC) where applicable.
2.3 Regulatory Compliance and Legal Obligations
7jli uses your personal information to comply with legal and regulatory obligations including: verifying you are 21 years of age or older as required by PAGCOR regulations; confirming you are physically located within the Philippines during account registration and gaming sessions; conducting KYC and AML checks to verify your identity and source of funds; reporting suspicious transactions to Philippine authorities as required by law; responding to lawful requests from government agencies, courts, or law enforcement; maintaining records as required by gaming licenses and financial regulations.
2.4 Responsible Gaming and Player Protection
We analyze your gaming activity to promote responsible gambling practices, including: monitoring betting patterns to identify signs of problem gambling; enforcing deposit limits, loss limits, and session time restrictions you have set; implementing self-exclusion requests and cooling-off periods; providing information about responsible gaming resources and support services; preventing underage gambling by verifying age during KYC verification; detecting unusual betting patterns that may indicate account compromise or problem gambling behavior.
2.5 Platform Improvement and Personalization
7jli uses aggregated and anonymized data to improve our services, including: analyzing user behavior to optimize platform performance and user experience; developing new games and features based on player preferences; personalizing game recommendations and promotional offers relevant to your interests; testing and debugging technical issues; conducting market research and statistical analysis to better serve the Filipino player community.
2.6 Marketing and Communications
With your consent where required by Philippine law, we use your contact information to send promotional emails about new games, bonuses, and special offers; deliver SMS notifications about account activity, promotions, and important updates; provide customer support communications and account-related notifications; send newsletters and gaming tips to enhance your 7jli experience. You may opt out of marketing communications at any time through your account settings or by following unsubscribe instructions in our emails.
3. How We Share Your Information
3.1 Third-Party Service Providers
7jli shares your personal information with trusted third-party service providers who assist us in operating our platform, including: payment processors (GCash, Maya, banks, cryptocurrency payment gateways) to facilitate deposits and withdrawals; game providers and software developers who supply casino games and sports betting platforms; identity verification services that conduct KYC and AML checks; cloud hosting and data storage providers who maintain our technical infrastructure; customer support platforms and communication tools; analytics and marketing service providers. All third-party service providers are contractually obligated to protect your information and use it only for the specific purposes we authorize.
3.2 Legal and Regulatory Authorities
We may disclose your personal information to Philippine government agencies, regulatory bodies, and law enforcement when required by law or when we believe in good faith that disclosure is necessary to: comply with valid legal processes, court orders, or government requests; enforce our Terms and Conditions and other agreements; protect the rights, property, or safety of 7jli, our users, or the public; detect, prevent, or investigate fraud, security issues, or technical problems; report suspicious transactions to the Anti-Money Laundering Council (AMLC) as required by Philippine AML regulations; cooperate with PAGCOR and other gaming regulatory authorities in license compliance and investigations.
3.3 Business Transfers
In the event of a merger, acquisition, reorganization, sale of assets, or bankruptcy involving 7jli, your personal information may be transferred to the successor entity or acquiring party. We will notify you via email and prominent notice on our website before your information becomes subject to a different privacy policy. You will have the opportunity to close your account and request data deletion before such transfer where permitted by Philippine law.
3.4 Affiliates and Partners
7jli may share aggregated, anonymized data with affiliate marketing partners and business collaborators for analytical and promotional purposes. This data does not identify you personally and cannot be used to determine your identity or gaming activity. We do not sell, rent, or trade your personal information to third parties for their marketing purposes without your explicit consent.
4. Data Security and Protection
4.1 Security Measures
7jli implements comprehensive technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Our security infrastructure includes: 256-bit SSL (Secure Socket Layer) encryption for all data transmission between your device and our servers; secure data centers with physical access controls, surveillance, and redundant power and network systems; firewall protection and intrusion detection systems to prevent cyber attacks; regular security audits and penetration testing conducted by independent security firms; data access controls limiting employee access to personal information on a need-to-know basis; secure backup systems and disaster recovery protocols to prevent data loss.
4.2 Account Security Best Practices
While 7jli implements robust security measures, you play a critical role in protecting your account. We strongly recommend: creating a strong, unique password
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combining letters, numbers, and special characters; enabling two-factor authentication (2FA) for an additional security layer; never sharing your password with anyone, including 7jli staff who will never ask for it; logging out of your account when using shared or public computers; regularly monitoring your account activity and reporting suspicious transactions immediately; keeping your contact information up to date so we can reach you about security alerts.
4.3 Data Breach Notification
In the unlikely event of a data breach that compromises your personal information, 7jli will notify affected users without undue delay and in accordance with Philippine Data Privacy Act requirements. We will inform you of the nature of the breach, the types of data affected, the measures taken to mitigate harm, and steps you can take to protect yourself. Notification will be sent to your registered email address and posted as a prominent notice on our website.
5. Data Retention and Deletion
5.1 Retention Periods
7jli retains your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy and to comply with legal and regulatory obligations. Specific retention periods include: account information and KYC documents retained for the duration of your active account plus seven (7) years after account closure as required by Philippine AML regulations; transaction records and financial data retained for ten (10) years to comply with tax and accounting requirements; gaming activity logs retained for five (5) years for dispute resolution and regulatory compliance; customer support communications retained for three (3) years unless longer retention is required for legal proceedings; marketing consent records retained until you withdraw consent or close your account.
5.2 Account Closure and Data Deletion
When you close your 7jli account, we will deactivate your login credentials and cease processing your personal information for operational purposes. However, we must retain certain information to comply with legal obligations, resolve disputes, enforce our agreements, and prevent fraud. You may request deletion of your personal information by contacting our Data Protection Officer at the contact details provided in Section 9 below. We will honor deletion requests to the extent permitted by Philippine law, though we may retain information where legally required or where we have a legitimate interest in preservation.
6. Your Privacy Rights
6.1 Rights Under Philippine Law
Under the Philippine Data Privacy Act of 2012, you have the following rights regarding your personal information: the right to be informed about how your data is collected, used, and shared; the right to access your personal information held by 7jli; the right to object to processing of your data for direct marketing purposes; the right to correct inaccurate or incomplete personal information; the right to erasure or blocking of data that is processed unlawfully or no longer necessary; the right to data portability to receive your information in a structured, commonly used format; the right to file a complaint with the National Privacy Commission if you believe your rights have been violated.
6.2 Exercising Your Rights
To exercise any of these rights, please submit a written request to our Data Protection Officer via email at the address provided in Section 9. We will respond to your request within thirty (30) days or as otherwise required by Philippine law. We may require verification of your identity before processing requests to ensure we are disclosing information only to the authorized account holder. Some requests may be subject to legal limitations, such as our obligation to retain financial records for regulatory compliance.
7. Cookies and Tracking Technologies
7jli uses cookies, web beacons, and similar tracking technologies to enhance your experience, analyze platform usage, and deliver personalized content. Cookies are small text files stored on your device that allow us to recognize your browser and remember your preferences. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device until deleted or expired). You can control cookie settings through your browser preferences, though disabling cookies may limit your ability to use certain features of the 7jli platform. For detailed information about the cookies we use and how to manage them, please refer to our separate Cookie Policy available on our website.
8. Children's Privacy
The 7jli platform is intended exclusively for adults aged 21 years and older. We do not knowingly collect personal information from individuals under the age of 21. If we become aware that we have inadvertently collected information from a minor, we will take immediate steps to delete such information from our systems and close the associated account without refund of any deposits. Parents or guardians who believe their child has provided personal information to 7jli should contact us immediately so we can remove the data and prevent further access.
9. International Data Transfers
While 7jli primarily operates to serve Filipino players within the Philippines, some of our third-party service providers may be located outside the Philippines, including in jurisdictions that may not provide the same level of data protection as Philippine law. When we transfer your personal information internationally, we implement appropriate safeguards such as standard contractual clauses, data processing agreements, and security measures to ensure your information remains protected. By using the 7jli Service, you consent to the transfer of your information to countries outside the Philippines where necessary for the purposes described in this Privacy Policy.
10. Contact Information and Complaints
If you have questions, concerns, or complaints about this Privacy Policy or our data practices, please contact our Data Protection Officer at: . We are committed to resolving privacy concerns promptly and transparently. If you are not satisfied with our response, you have the right to file a complaint with the National Privacy Commission of the Philippines through their website or at their office located at 5th Floor, Philippine International Convention Center, Vicente Sotto Street, Pasay City, Metro Manila 1300.