If you're struggling with problem gambling, professional help is available. While 7jli provides tools to help you manage your gambling, we are not a treatment provider. If gambling is causing significant harm in your life, we strongly encourage you to reach out to qualified counselors, therapists, and support organizations that specialize in gambling addiction.
PAGCOR Responsible Gaming Resources
The Philippine Amusement and Gaming Corporation (PAGCOR) operates responsible gaming programs and provides resources for Filipino players experiencing gambling problems. PAGCOR's Responsible Gaming and Anti-Illegal Gambling Division offers information, referrals to counseling services, and self-exclusion programs. You can learn more about PAGCOR's initiatives and access support resources by visiting the official PAGCOR website and looking for their responsible gaming section.
International Support Organizations
Several international organizations provide free, confidential support for individuals affected by problem gambling. These resources include 24/7 helplines, online chat support, self-help materials, and referrals to local treatment providers:
- Gamblers Anonymous Philippines – A fellowship of men and women who share their experiences, strength, and hope to solve their common gambling problem and help others recover. Check for local GA meetings in Metro Manila, Cebu, and other major Philippine cities.
- National Council on Problem Gambling (International) – Provides educational resources, research, and advocacy to reduce the personal and social costs of problem gambling.
- GamCare – Offers free information, advice, and support for anyone affected by problem gambling, including players, family members, and friends.
- BeGambleAware – UK-based organization providing treatment and support services, including a 24/7 helpline and online chat support available to international users.
Support for Family and Friends
Problem gambling doesn't just affect the person gambling—it impacts entire families. If someone you care about is struggling with gambling addiction, it's important to approach the situation with empathy, patience, and support rather than judgment or anger. Encourage your loved one to seek professional help, offer to accompany them to counseling or support group meetings, and educate yourself about gambling addiction so you can better understand what they're going through.
Organizations like Gam-Anon provide support groups specifically for family members and friends of problem gamblers. These meetings offer a safe space to share experiences, learn coping strategies, and receive emotional support from others who understand the challenges of living with or caring for someone with a gambling problem.
7jli Support Commitment
If you contact 7jli customer support to report gambling concerns—whether about your own account or someone else's—our team will treat your inquiry with the utmost sensitivity and confidentiality. We can help you activate self-exclusion, provide information about external support resources, and ensure your account is properly restricted if requested. Your wellbeing is more important than any revenue we might generate, and we will always prioritize player safety over profits.